Privacy Policy

Introduction

Guardian Ridge Roofing ("we," "us," or "our") operates the website located at guardianridgeroofing.com. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

Information You Provide

When you fill out a contact form, request a quote, or otherwise communicate with us through our website, we may collect:

• Full name
• Email address
• Phone number
• Property address
• Details about your roofing needs or project

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Device type and screen resolution
• Cookie data and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, quote requests, and service questions
• Schedule inspections and provide roofing estimates
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Send follow-up communications related to your inquiry (with your consent)
• Comply with legal obligations

Google Analytics

We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 collects data such as pages viewed, session duration, traffic sources, and general geographic location. This information helps us improve our website content and user experience.

Google Analytics uses cookies and similar technologies to collect and analyze information about website use. Google's ability to use and share information collected by Google Analytics is governed by the Google Privacy Policy. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

Cookie Usage

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

• Essential cookies: Required for the website to function properly, such as remembering your cookie consent preferences.
• Analytics cookies: Used by Google Analytics to collect information about how you use our website, helping us improve its performance and content.

You can control cookie preferences through your browser settings or by using the cookie consent banner on our website. If you decline analytics cookies, Google Analytics will not be loaded.

Third-Party Services

We may use the following third-party services that may collect or process your data:

• Google Analytics 4: For website traffic analysis and reporting. See the Google Analytics section above for details.
• Google Places API: To provide location-based functionality and display our business information. Subject to Google's Privacy Policy.

Data Retention

We retain personal information collected through contact forms and quote requests for as long as necessary to fulfill the purpose for which it was collected, typically for the duration of our business relationship plus any period required by applicable law. Analytics data is retained according to Google Analytics' default retention settings.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to deletion: You may request that we delete your personal information, subject to certain exceptions.
• Right to opt out: You may opt out of analytics tracking by declining cookies through our cookie consent banner or by using browser settings and add-ons.
• Right to correction: You may request that we correct inaccurate personal information.

To exercise any of these rights, please contact us using the information provided below.

Texas Data Privacy and Security Act (TDPSA)

If you are a Texas resident, the Texas Data Privacy and Security Act (TDPSA) provides you with specific rights regarding your personal data. Under the TDPSA, you have the right to:

• Confirm whether we are processing your personal data
• Access your personal data
• Correct inaccuracies in your personal data
• Delete your personal data
• Obtain a copy of your personal data in a portable format
• Opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling

To submit a request under the TDPSA, please contact us at info@guardianridgeroofing.com. We will respond to your request within 45 days as required by applicable law.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Guardian Ridge Roofing
655 N Park Blvd #249
Grapevine, TX 76051
Email: info@guardianridgeroofing.com
Phone: 817-897-6343